Last updated: April 8, 2026
Privacy Policy
This Privacy Policy explains how Niles Dog Lodge collects, uses, and protects your information when you use our website and services.
1. Information We Collect
We collect information that you provide directly, including:
Account Information
- Name
- Email address
- Phone number (if provided)
- Login credentials
Dog Profile Information
- Dog name, breed, age
- Behavior and temperament details
- Feeding and care instructions
- Health-related information
Documents and Records
- Vaccination records
- Veterinary documents
- Uploaded files related to your dog
Booking and Service Information
- Reservation history
- Service requests
- Check-in and service activity
Waiver and Consent Information
- Name used for waiver signature
- IP address at time of submission
- Date and time of agreement
2. How We Use Your Information
Your information is used to:
- Provide daycare and boarding services
- Evaluate dog compatibility and safety
- Communicate with you about bookings and your dog
- Maintain records required for safe operation
- Manage account balances and service charges
- Improve service quality and operations
- Comply with legal obligations
We do not sell your personal information.
3. Payments and Account Balance
Niles Dog Lodge operates using a deposit-based account system. Funds added to your account are used toward services and are deducted as services are provided.
Payment processing may involve third-party providers. Niles Dog Lodge does not store full payment card or financial account details directly.
4. Third-Party Services
Our website is built on WordPress and may use third-party themes, plugins, hosting providers, and related services to operate functionality.
We also use Google Analytics to understand website usage and improve performance.
These third-party services may process limited data as necessary to perform their functions but are not permitted to use your information for unrelated purposes.
5. Cookies and Analytics
Our website may use cookies and similar technologies to:
- Maintain login sessions
- Improve website functionality
- Analyze basic website usage through tools such as Google Analytics
You can control cookies through your browser settings.
6. How Your Information Is Stored
Your information is stored within our website systems and databases. We take reasonable steps to protect your data, including:
- Restricted administrative access
- Secure login systems
- Standard website security practices
Uploaded documents are intended to be accessible only by authorized users.
7. Who Has Access to Your Information
- Niles Dog Lodge (owner/operator)
- Authorized administrative access within the website
We do not share your information with third parties except when necessary for:
- Emergency veterinary care
- Payment processing
- Legal compliance
8. Data Retention
We retain your information as long as necessary to:
- Provide services
- Maintain safety and service records
- Comply with legal obligations
You may request deletion of your account and associated data, subject to legal or operational requirements.
9. Your Rights
- Request access to your data
- Request corrections to inaccurate information
- Request deletion of your data where applicable
10. Security Limitations
While we take reasonable steps to protect your data, no system can guarantee complete security. By using this website, you acknowledge these inherent risks.
11. Children’s Privacy
Our services are intended for adults. We do not knowingly collect personal information from children.
12. Jurisdiction
This website is operated in Cook County, Illinois, United States, and data handling is subject to applicable local, state, and federal laws.
13. Changes to This Policy
This Privacy Policy may be updated at any time. Continued use of the website constitutes acceptance of any updates.
14. Contact
If you have questions about this Privacy Policy or your data, please contact:
Email: soxside@gmail.com